Information on NAVITIME Travel's international flights (overseas tickets) reservation service

Precautions for reservation / purchase

About incorrect application information

  • If the entered passenger information is incorrect, you may be denied boarding.

  • It is necessary to make a reservation with exactly the same information as written on your passport, such as your name, date of birth, gender, passport number, etc.

  • Even if the information you have entered is incorrect, you cannot change the contents of the ticket. Please note that you will have to cancel the reservation once and buy the ticket again.

About ticket cancellation

  • There is a "Cancellation fee" when canceling an air ticket.

    Cancellation fee: "(1) Cancellation fee specified by airline" + "(2) Cancellation procedure fee specified by NAVITIME Travel"

    (1) Cancellation fee specified by airline: The rules stated in the "Flight Ticket Rules" column displayed before booking will be applied. (Calculation per person)
    Cancellation procedure fee specified by NAVITIME Travel: 4,400 yen per person

  • The refund amount to the customer will be the payment amount less the "cancellation fee" and the "handling fee" when arranging the ticket.

About changes in ticket contents

  • We do not accept changes to the ticket contents after booking.

  • Passenger information (name, gender, date of birth, etc.), flight information (flight, schedule, itinerary, etc.) and all other information cannot be changed, so please be careful when entering your reservation information so that it is correct. ..

  • If you need to make a change, please cancel all your tickets and make a new reservation.

"Handling fee" when arranging air tickets

  • NAVITIME Travel has set a handling fee for arranging overseas airline tickets.

  • The following handling fee will be applied per person.

  • Departure / arrival sectionHandling feeRemark
    International flights to/from JapanWithin 10% of ticket fare (minimum 3,300 yen)Per person
    International flights to/from outside JapanWithin 10% of ticket fare (minimum 6,600 yen)Per person
    Local domestic flights outside JapanWithin 10% of ticket fare (minimum 6,600 yen)Per person

About the price structure

  • The fees collected when arranging an overseas flight ticket are the total amount shown below.

    1. Ticket fare
    2. Taxes
    3. Fuel surcharge
    4. Passenger facility fee
    5. Handling fee

About payment method

  • We accept payment by credit card only.

  • Credit card payment will be made at the same time you apply, so please enter your credit card information when applying.

    The application will be completed when both credit card payment and ticket reservation are successful.

  • In some cases, you may not be able to book an airline ticket due to the number of seats being full, but if the reservation fails, we will refund the full amount.

    Please note that the number of days until refund will differ depending on the credit card company.

  • In addition, we can not answer the contract details between the credit card company and the customer, so please contact the card company directly.

About customer support

  • Customers who have made a reservation can use the "contact form" and "contact chat" from the reservation confirmation page.

Make your trip in Japan more comfortable!