How to Send International Packages From Japan

Dropbox Location
Imperial Hotel

FedEX Station
Shinsuna (At this station, customers can drop off and pick up packages, purchase supplies and more)

Shipping Process
First, check the FedEX webpage to see if the item can be shipped overseas, and check the price to the destination. You can also request a quote on the website.
Next, go to the Fedex website here and fill out the online form to open an account. After opening an account, you will need to enter or fill out the waybill and invoice according to the format.
You can also request for pickup by phone or online. Or alternatively, can also bring your package to the nearest FedEx office for pickup.
FedEx has a variety of FedEx boxes, including S, M, Large, and 10kg, with prices varying depending on the size and weight of the package. And FedEx's in-house customs broker can handle customs clearance on your behalf.

Shipping Lithium Batteries
Regulations are in order for safe delivery and depending on the country, shipping policies may vary. Prior to shipment, make sure to check the guidlines for further information.

FedEX Supplies
From small packages to big boxes, FedEX can provides them and the order can be made online from here.

フェデックス 新砂営業所

東京都江東区新砂3-4-11 GLP東京II

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DHL Service Point Locations
Check the full list within the 23 central Tokyo wards to find the nearest service point.

Shipping Process
After checking the DHL website to find the nearest DHL service point, pack your things to be shipped. Depending on the type of the packages, things you need to prepare may vary. Make sure to check the information from here before finalizing your packages. Once everything is ready to be shipped, go to the nearest DHL service point or alternatively, call for pick up.
Those who want to check the shipping rates, it can be done here.

Maximum Weight
15kg per package

Shipping Lithium Batteries
Regulations are in order for safe delivery and depending on the country, shipping policies may vary. Prior to shipment, make sure to check the FAQ under Shipping with the questions “What are things I cannot send with DHL EXPRESS EASY?”.

DHL Supplies
DHL supplies are to be ordered online by filling out the form. Those with DHL accounts can get these supplies free of charge.

MBE Nishi-shinjuku Oak Tower

Tokyo Shinjuku-ku Nishi-shinjuku 6-8-1

0353219121

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Daiwa Roynet Hotel Nishishinjuku PREMIER

6-12-39, Nishishinjuku Tokyo

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Post Office Locations
There are many post offices in and around Tokyo area. Finding the locations of the post office can be done here.

Shipping Process
First check the Japan Post website to confirm if EMS is available in the country you are about to send the package to.
At this moment, if you want to check the rates and delivery dates, see here.
Then, pack your package, and label the parcel accordingly to what Japan Post requires. The requirements are stritct so make sure to follow them. Don’t forget to fill out the custom declaration form too.
When everything is ready, go to the nearest post office to send your packages.
As of January 2021, when sending packages to the United States, handwritten labels are no longer accepted. For more information, see here.

Printing Labels
For sending via EMS, at hotel or at home, anyone can create the labels via laptop or smartphones and print them out. Those without printers can use the smartphones to create the labels and go to the post office with Yu-pri Touch terminals to print it out. However, this is only available in Japanese and may be inconvenient for some so it is recommended to print at home or at a hotel. Further information is listed on the International Mail My Page Service.

Maximum Weight
Up to 30kg

Things that can not be shipped
Including some food, there are things that can not be shipped to the countries you want. While not every detail is listed, the main list can be found here.

EMS Supplies
EMS supplies are available for purchase at each post office.

Marunouchi Center Building Post Office

Tokyo Chiyoda-ku Marunouchi 1-6-1

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Marunouchi Hotel, Tokyo

1-6-3 Marunouchi, Chiyoda Ku Tokyo

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UPS drop-off points
There are only lmited drop-off points but the full list can be found here.

Shipping Process
First, check the UPS website to see regulations for each country.
Once checking the regulations and packing is done, schedule for a pick up from UPS webpage or go to the nearest drop-off points.
For surcharge, rates and other additional charges, those can be calculated from here.

Shipping Lithium Batteries
Regulations are in order for safe delivery and depending on the country, shipping policies may vary. Prior to shipment, make sure to check the guidelines.

Maximum Weight
70kg per package. Keep in mind that for heavy packages, there is a guideline for customers to follow.

UPS EXPRESS Center Otemachi

Tokyo Chiyoda-ku Otemachi 2-4-13

0120271040

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JHotelTokyoGEO

Chuo-ku Nihonbashihongokucho 3-1-6 Tokyo

Maximum Size/Weight
The maximum linear dimension is 160cm and maximum weight is 25kg. Keep in mind that the parcel size is the total of width, length, and height in centimeters.

Shipping Process
First, check the Yamato Transport website to see if the country the package is to be shipped is available or not.
Next, under “Please Select the Destination Country or Region”, scroll down to the tab to find the country you are about to send the package to. Once that is done, click on the “Go” button. Scroll down and you will see available sizes, price, delivery time, prohibited items and other necessary information.
Once you agree with the rates, delivery time and etc, start packing. Make sure to pack under the guidelines of Yamato Transport. Since this service is only available in air freight services packing it the correct way is crucial.
Once the packing is done, call the toll free dial at 0120-5931-69 for further instructions and ask for the nearest sales office for pick up or bring the package directly to there. This toll free dial is available in English.

Things that can not be shipped
The full list can be found here. However, to get more precise information about prohibited items to be shipped, under “Please Select the Destination Country or Region”, scroll down to the tab to find the country you are about to send the package to. Once that is done, click on the “Go” button. Scroll down to neary the bottom half, you will see a more precise detail about the prohibited items to be shipped.

Yamato Transport Supplies
Supplies like card boxes etc. are available for purchase. Contact the toll free number 0120-5931-69 to request the order.

24 Hour Open Station
The Ariake Center is open 24hours and items to be shipped can be brought there anytime. However, if a customer want to ship the item on the day brought to the center, they must bring their package by 20:40pm. Later than that, the item will be shipped the following day. This is the closest station open 24hours in the main area of Tokyo.

YAMATO Yoyogi 2Chome Center

Tokyo Shibuya-ku Yoyogi 2-23-1-127

0570200000

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JR Kyushu Hotel Blossom Shinjuku

2-6-2, Yoyogi, Shibuya-Ku, Tokyo

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YAMATO Ariake Receptionist Center

Tokyo Koto-ku Ariake 1-6-26 Tokyo

0570200000

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Sotetsu Grand Fresa Tokyo-Bay Ariake

3-6-6 Ariake, Koto-ku Tokyo

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Japan Post office offers international shipping for small packages up to 2kg. See here for details.

Shibuya Post Office JAPAN POST BANK Shibuya

Tokyo Shibuya-ku Shibuya 1-12-13

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Mostly operated by Yamato Transport, centered around Terminal 1 and 2 and one location at Terminal 3, inside Narita Airport, there are several places that offer international shipping.

Narita Post Office Airport Terminal 1 Branch Office

Chiba Narita-shi Goryo Bokujo 1-1 Narita International Airport Dai1 Passenger Terminal Building 4F

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