6 Recommended Contactless Hotel in Japan


2021.11.05

NAVITIME TRAVEL EDITOR

Hotels in the past years have been navigating their way to implement contactless check-in solutions using mobile devices. By being able to access the room and bypassing the usual check-ins and outs with the guest’s mobile devices, not only save time but also effort for both staff and guests. Although English may be a universal language, there are still places not commonly used. To be able to prevent misunderstanding and save time to be escorted by a hotelier who can speak the language, this contactless mobile check-in may be beneficial to more international guests. Here are 6 recommended hotels relatively in the heart of the major sightseeing areas in Japan that do contactless check-in that might be of interest to you.

  • 01

    Face Recognition System at sequence SUIDOBASHI (Tokyo)

    In November 2020, "sequence SUIDOBASHI" opened near the Tokyo Dome, which is known as a venue for baseball games and live concerts. It is a new generation hotel that has introduced a "Face Recognition System" that allows you to check in and enter guest rooms and facilities with just facial recognition.

    The concept room with a projector and BOSE speakers can be used as a private theater by connecting your own devices, and the large screen on the outdoor terrace can be used to watch sports content on DAZN.

    Some of the key features of this hotel are:

    Non-face-to-face and non-contact points
    Self check-in without face-to-face contact
    Non-face-to-face self check-in
    Entry to guest rooms and use of hotel facilities by face recognition system without card key

    sequence SUIDOBASHI(2020年11月25日オープン)
    place
    東京都千代田区神田三崎町2-22-17
    phone
    0332223131
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  • 02

    Yanaka Sow In Collaboration with Airbnb (Tokyo)

    Yanaka Sow is a lodging facility that just opened in Yanaka, Tokyo on May 1, 2021. More like a second home, the concept of this facility is "a place to live and a place to stay," created through a collaboration between Airbnb, one of the world's largest travel platforms. Yanaka Sow offers both short term (from 1day) to even long term stays (30 days to 365 days).

    The facility has an unattended check-in and check-out system, and self-service drinks and laundry, so visitors can stay without any contact with others.

    There is also a sightseeing guide service called "Yanaka Digger" that will show the visitors around the city, so you can learn about the charms of Yanaka and recommended take-out gourmet foods too.

    Some of the key features of this hotel are:

    Non-contact and non-face-to-face points
    Unattended check-in and check-out for private stays
    Self-service such as drinks and laundry

    READ MORE
    24 of the Best Things to Do in Yanaka Neighborhood
    Best Things to Do
    YANAKA SOW
    place
    Tokyo Taito-ku Yanaka 5-2-14
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  • 03

    ICT and AI technologies at Prince Smart Inn Ebisu (Tokyo)

    In October 2020, Prince Hotels, which operates a wide range of hotels throughout Japan, from luxury to city and resort hotels, launched a new hotel brand, Prince Smart Inn. The opening of its first hotel, the Prince Smart Inn Ebisu, has become a hot topic. This hotel features various ICT and AI technologies to seamlessly handle everything from reservation to check-out via smartphone.

    These include a dedicated app that allows visitors to use thier own smartphone as a room key, lockers for guests that allow you to drop off your luggage in a non-face-to-face manner by holding up a two-dimensional code, and smart speakers and mirrors installed in guest rooms that provide information such as questions and answers and the weather in a non-face-to-face manner.

    Some of the key features of this hotel are:

    Non-face-to-face and non-contact points
    Smart check-in and check-out
    Smart phone key
    Lockers for guests 
    Multi-type service robots

    プリンス スマート イン 恵比寿(2020年10月8日オープン)
    place
    東京都渋谷区恵比寿南3丁目11番25号
    phone
    05031619550
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  • 04

    One Group Per Day at Loof (Yamanashi)

    About 90 minutes drive from Tokyo in the town of Ashikawa, a secluded area with good access to sightseeing spots, a traditional Japanese-style house Loof has opened in September 2020.

    There are three inns, Loof Sawanoya, Loof Shonoie and Loof Okanoya and their greatest feature is that they all offer both a complete non-contact and a complete regional experience within the inn by renting an old private house, limited to one group per day.

    Visitors can enjoy the unique experience of staying in an old private house with the keywords of "fire," "time," and "land," such as sitting around a bonfire with your family or friends, writing a letter to yourself a year from now at the end of your trip, or doing calligraphy using locally made Japanese paper and soot paper, all within the inn and without worrying about contact with other guests.

    Even though the service is completely non-contact, you can rest assured that you will receive online customer service and tourist information guidance using our original application.

    Some of the key features of this hotel are:
    Non-Face-to-Face & Non-Contact Points
    Non-contact check-in and check-out
    Chat tool and video phone function to communicate with staff
    Online customer service with original app

    古民家宿るうふ 澤之家
    place
    山梨県笛吹市芦川町中芦川559-1
    phone
    0552889016
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    古民家宿 るうふ 書之家
    place
    山梨県南巨摩郡身延町中山1784
    phone
    0552889016
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    古民家宿 るうふ 丘之家
    place
    山梨県山梨市牧丘町西保下1746
    phone
    0552889016
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  • 05

    NAGI Hiroshima Hotel & Lounge (Hiroshima)

    The "NAGI Hiroshima Hotel & Lounge" opened in December 2020 is located just a 5-minute walk from JR Hiroshima Station. The concept of this hotel is "to a Hiroshima you don't know yet," and it proposes a one-of-a-kind travel experience through communication with its staff before, during, and after your trip.

    In the future, the hotel plans to offer online conversations with travelers, talk sessions about their travel experiences, and activities such as yoga and running that take advantage of the environment of Hiroshima.

    Some of the key features of this hotel are:

    Non-face-to-face & non-contact points
    All communication and requests can be made via LINE.
    Non-contact check-in by video call installed in all rooms

    READ MORE
    33 of the Best Things to Do in Hiroshima
    Best Things to Do
    NAGI Hiroshima Hotel and Lounge
    place
    広島県広島市南区的場町1-5-15
    phone
    08081452741
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  • 06

    For Cyclists at EN HOTEL Hiroshima

    EN HOTEL Hiroshima, opened in September 2020, is a designer hotel sitting alonside the Kyobashi River that incorporates unique digital communication technology. In addition to non-personal check-in with tablets, the hotel has implemented "smart phone keys" that do not require a card key.

    QR codes are placed throughout the hotel, including in the lobby and lounge, which provide necessary information and local attractions, and some of them are playful "hidden QR codes" that cannot be easily found.

    Furthermore, the hotel has rooms where guests can bring their own bicycles, and there is a port in front of the hotel for Hiroshima's shared bicycle service, "P-Sukuru," which takes advantage of the city's characteristic of being easy to get around by bicycle. You can also enjoy cycling along the Kyobashi River, which runs beside the hotel, and the Peace Memorial Park, which takes about 15 minutes to reach.

    Some of the key features of this hotel are:

    Non-face-to-face & non-contact points
    Smartphone keys are being introduced.
    QR codes are used to provide information and local attractions.

    EN HOTEL Hiroshima(エンホテル広島)(旧:コートホテル広島)
    place
    広島県広島市中区銀山町7-8
    phone
    0822420505
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