In the Event of an Accident
All accidents must be reported to the police at the scene of the accident, regardless of the severity of damage or the involvement of a third party or parties. Please stop driving immediately, and take the following procedures.
Without taking the necessary procedures at the police, insurance/protection/CDW may not apply.
1. Provision of aid to the injured
First, provide aid to the injured. If someone is injured, please call an ambulance (call 119) immediately. Then, move the vehicle promptly out of the way of other traffic.
2. Contact the police from the scene
Parties involved in the accident, regardless of fault, are obliged to notify the police (call 110). Please complete all necessary procedures to file an Accident Report (事故証明/Jiko Shomei), which will be needed at a later date.
3. Contact the rental office
Report the accident to the rental office from the scene of the accident. Please have your Rental Agreement on hand and call the rental office.